1. Introduction

At FS Media, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

• Personal Information (such as email address, name) when voluntarily provided by you.
• Device Information (such as model, OS version, device ID, IP address).
• Usage Data (such as app usage, interactions, crash logs, diagnostics).
• Location data, only if explicitly permitted and required for app functionality.
• Cookies or similar technologies for analytics and ad delivery, where applicable.

3. How We Use Your Information

• To operate, maintain, and improve our applications and services.
• To provide customer support and respond to user inquiries.
• To send you important updates or marketing messages (only with your consent).
• To analyze usage patterns and enhance user experience.
• To comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell your personal data. We may share your data with trusted service providers and partners who assist us in delivering our services (such as hosting, analytics, crash reporting, and advertising). All third parties are required to handle your information with confidentiality and only use it as necessary.

5. Your Rights and Choices

• Request access to or correction of your personal data.
• Request deletion of your data, subject to applicable law.
• Opt-out of marketing messages or analytics where possible.
• Withdraw consent at any time (where consent is required).

6. Data Security

We implement industry-standard measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of electronic transmission or storage is 100% secure.

7. Data Retention

We retain your personal data only for as long as needed to fulfill the purposes described in this policy, or as required by law. When no longer necessary, data is securely deleted.

8. Children’s Privacy

Our apps are not intended for children under the age of 13. We do not knowingly collect or solicit personal data from children. If you believe a child under 13 has provided us information, please contact us to have it removed.

9. International Users

By using our services outside of Vietnam, you consent to the transfer, storage, and processing of your information in accordance with this policy and applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, along with the updated effective date. We encourage you to review the policy periodically.